Policies

Shipping and Return Policies

Shipping Policy for Fine Artworks

At Thomas Bosket LLC, we are committed to ensuring that your purchased artwork reaches you in perfect condition, no matter where in the world you are located. Below you will find our shipping policies, designed to provide you with transparency and peace of mind.

Shipping and Handling Fees

Please note that shipping and customs fees are not included in the price of the artwork. These fees will be calculated and added to your order at checkout, based on your location and the size and weight of the artwork. Any additional customs duties or taxes required by your country are the responsibility of the buyer.

Secure Packaging

We understand the importance of protecting your investment. All artworks are carefully packaged using high-quality, secure materials to prevent any damage during transit. Depending on the artwork, this may include the use of reinforced boxes, protective foam, and acid-free paper. We highly recommend selecting the option for insurance during checkout to further safeguard your purchase.

Shipping Time Frame

Once your order is confirmed, please allow 7 business days for processing and packaging before your artwork is shipped. Shipping times will vary depending on your location. An estimated delivery timeframe will be provided at the time of checkout.

Tracking Information

Once your artwork has been shipped, you will receive an email with tracking information so you can monitor its journey from our studio to your door.

International Shipping

For our international customers, please be aware that customs processes can occasionally cause delays. We strive to minimize any potential hold-ups, but we appreciate your understanding and patience should any delays occur.

Returns and Exchanges

Due to the unique nature of each artwork and client, we accept returns on a case-by-case basis. Exchanges are not allowed. However, if your artwork arrives damaged, please contact us within 14 days of delivery, and we will work with you to resolve the issue promptly.

If you have any further questions or concerns about our shipping policies, please do not hesitate to contact us at: bewell@thomasbosket.com. We are here to ensure that your experience is as seamless and enjoyable as possible.

Thank you for choosing Thomas Bosket LLC. We are honored to share our art with you.

Return Policy

At Thomas Bosket LLC, your satisfaction is our top priority. We understand that purchasing artwork is a significant investment, and we want you to feel confident in your decision as we do everything in our power to ensure you are happy with your purchase. In view of this, we do not accept returns unless the work is damaged.

Non-Returnable Items

  • Custom or Commissioned Artworks: Custom or commissioned pieces are final sale and cannot be returned.
  • Damaged Artworks: If the artwork arrives damaged, please contact us immediately. We will work with you to resolve the issue, which may include offering a replacement or refund.

Exchanges

At this time, we do not offer exchanges.

If you have any questions about our return policy or need assistance with a return, please reach out to us at: bewell@thomasbosket.com. We are here to help and ensure that your experience with Thomas Bosket LLC is positive and satisfying.

Thank you for choosing Thomas Bosket LLC. We appreciate your trust in our work and are committed to your satisfaction.

Frequently Asked Questions

What is your policy on returns/exchanges/refunds?

We do not accept returns; all sales are FINAL. We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination. If your prints arrive damaged, please keep all packaging and contact bewell@thomasbosket.com with your order number for further instructions.

Can I cancel my order?

All sales are final. Please contact bewell@thomasbosket.com as soon as possible if you need to cancel your order.

Who to contact?

You can reach out at any time by email at bewell@thomasbosket.com.

How can I keep up with your new work?

We would love for you to be the first to know about any new work! You can also follow us on our social media pages as we are constantly posting about new work: